Investigating - Due to a faulty deployment configuration the SAFE API LIVE environment was temporarily unavailable today from 11:00 CEST (09:00 UTC) to 11:20 CEST (09:20 UTC) but has since been restored and is fully operational again.
The TEST environment remains affected and is currently unavailable. Our team is actively investigating the root cause and working on a resolution.

We apologize for the inconvenience and will provide updates as soon as more information is available.

Jul 10, 2025 - 15:56 CEST
Global Partial Outage
Management API ? Operational
fiskaly Dashboard ? Operational
Authentication Server ? Operational
SAFE API ? Partial Outage
Germany Operational
SIGN DE API V2 ? Operational
DSFinV-K API ? Operational
SIGN DE x Submission API ? Operational
fiskalcheck ? Operational
Austria Operational
SIGN AT API (RKSV) ? Operational
Spain Operational
SIGN ES API ? Operational
Italy Operational
SIGN IT API ? Operational
eReceipt Operational
eReceipt API ? Operational
eReceipt Web Operational
eReceipt Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

TLS certificate update Sep 18, 2025 08:00-09:00 CEST

On 18.09.2025, between 08:00 CEST (06:00 UTC) and 09:00 CEST (07:00 UTC), the TLS certificate for *.fiskaly.com will be updated.



This update is a routine process and should not cause any disruptions or issues for your fiskaly services.


The intermediate certificate in the chain will change this time, but because of no changes in the root certificate, no additional action should be needed.



The following article lists all root certificates that must be added in case of a manual update:

How do I manually add the latest TLS certificate for *.fiskaly.com?



Important information at a glance:

  • Date and Time: The TLS certificate update is scheduled for 18.09.2025, between 08:00 CEST (06:00 UTC) and 09:00 CEST (07:00 UTC).

  • No Action Required: For the majority of systems using fiskaly services, no action is required in response to this update. Your TLS certificate will automatically renew and update itself without any intervention on your part.

  • Minor Service Disruption: We have taken measures to ensure that your fiskaly services will continue to function seamlessly. However, short service disruptions during or after the update may occur.

  • Verification: After the update, we recommend verifying the TLS certificate configuration for your fiskaly services to ensure that everything is in order. If you require assistance with this, we are happy to assist you.


Posted on Jun 26, 2025 - 08:24 CEST
Jul 11, 2025

No incidents reported today.

Jul 10, 2025

Unresolved incident: SAFE Service Disruption.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025
Completed - The maintenance window of the Italian Revenue Agency’s “Fatture e Corrispettivi” Web Portal has ended.
The SIGN IT solution remains functional, and no further issues have been observed.
The situation is now resolved.

Thank you for your patience and understanding.

Jul 6, 16:59 CEST
Update - The SIGN IT solution is currently functional.
The creation of records of type TRANSACTION has been working as expected since 15:05:45 CEST.
We will continue to monitor the situation and provide further updates if necessary.

Jul 6, 15:43 CEST
Update - We are currently observing that attempts to reate records of type TRANSACTION via the SIGN IT service are failing during the maintenance window.

This confirms that the ongoing external maintenance of the Italian Revenue Agency's “Fatture e Corrispettivi” Web Portal is currently impacting SIGN IT processes.

We continue to monitor the situation and will update as soon as normal performance is restored.
Thank you for your understanding.

Jul 6, 08:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 08:00 CEST
Update - During this time, the SIGN IT service may experience temporarily degraded performance.
Jul 4, 22:19 CEST
Scheduled - Due to maintenance on their end, the external service of the Italian Revenue Agency's "Fatture e Corrispettivi" Web Portal will be partially unavailable on Sunday, 06.07.2025 from 08:00 CEST to approximately 17:00 CEST.

Performance on the fiskaly SIGN IT service might temporarily be degraded during this period.
Thank you for your understanding.

Jul 4, 22:19 CEST
Jul 5, 2025

No incidents reported.

Jul 4, 2025
Completed - The scheduled maintenance has been completed.
Jul 4, 20:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 20:00 CEST
Scheduled - Due to a necessary infrastructure update, some services of the SIGN DE TEST environment may temporarily not be available within the maintenance window.
The maintenance window is scheduled for Friday, 04.07.2025 from 20:00 CEST (18:00 UTC) to 21:00 CEST (19:00 UTC).

Jul 4, 08:13 CEST
Jul 3, 2025
Completed - Scheduled maintenance is complete. Transmission of Verifactu files should be working as expected.
Jul 3, 19:54 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 13:23 CEST
Scheduled - The TEST certificates provided to developers by the AEAT for testing purposes are in the process of being renewed, as they were about to expire. fiskaly will update this information as soon as it becomes available. Since 1st of July there may be disruptions in the transmission of Verifactu files to the tax agency.
Jul 3, 13:22 CEST
Jul 2, 2025
Completed - The scheduled maintenance has been completed.
Jul 2, 19:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 16:14 CEST
Scheduled - Due to maintenance on their end, the external service FinanzOnline is not available
on Wednesday, 02.07.2025 from 15:30 CEST (13:30 UTC) to approximately 18:30 CEST (16:30 UTC).
From 18:30 CEST (16:30 UTC) to 19:30 CEST (17:30 UTC), performance might temporarily be degraded.

The following SIGN AT processes may be affected:

Update a Signature Creation Unit
Update a Cash Register
Validate a Receipt

Jul 2, 16:13 CEST
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.